Support Services

DACC Europe will work with you to deliver the support services you require and will identify any areas where additional benefit could be gained. This "partnership" will be adopted from the outset, starting with the tendering process and continuing through to the delivery of services on site.

DACC Europe has methodologies developed over many years of practical experience that can be adapted to meet your particular requirements.

DACC Europe can offer comprehensive support services to meet all your company’s IT infrastructure needs, these include:

• Moves and Changes including all aspects of planning, management and execution.
• Management and Support of LAN, MAN and WAN services.
• Management and Support of all voice services including trading systems.
• Network design, implementation and installation.
• Management of LANs to ensure business requirements for data availability, integrity and security are constantly addressed.
• Provision of fault finding and resolution services for Networking and Voice Infrastructure.
• Development and maintenance of inventory and connectivity databases to provide accurate infrastructure tracking.
• Implementation of standards and design of site-specific standards for cabling, network configuration, labelling and documentation.
• Conducting capacity audits and projecting potential impact of future projects with recommendations to address potential issues.
• Provision of cabling system testing and documentation to relevant industry standards.
• Conduct infrastructure ‘health checks’ and quality audits where appropriate.
• Support for electrical and mechanical system power-downs, including powering off equipment, testing for faults following power-up and swapping out failed hardware where required.
• Provision of Portable Appliance Testing for compliance with European and Global standards.